Contact Us

To help us find you the more suitable support, HKB has set up special mailboxes for different purposes.

Enquiries about BN(O) and life in the UK

Casework Enquiries

About Asylum seekers and non-BN(O) Hongkongers

Whatsapp: +44 (0) 7738 868 455 (WhatsAPP Hotline)

Mental Health and Wellbeing Support

Please fill in our Sign Up/Enquiry Form

HKB’s Employment Support and Advice


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Enquiries or collaborations regarding LGBTQ+


Media and Collaborations


Address: Living Space, 1 Coral Street, Waterloo, London SE1 7BE

Opening hours:
10:00 am – 05:00 pm (Mon – Fri)
Occasionally on weekends (please call in advance to check)

All visits to the office must be made via appointments in advance:
+44 (0) 7738 868 455​

We aim to build a community for people who will be able not only to meet virtually but also physically, so we have set up a site for this community.

This site is meant as premises for Hongkongers to receive services of general enquires of resettlement, information, signposting, referrals, and engaging in social events with UK locals for better integration in the community.

For regional social event collaboration, please contact your respective Outreach Coordinator:

Regional Outreach Coordinator (Greater London)

Regional Outreach Coordinator (Yorkshire and Humber)

Regional Outreach Coordinator (Northwest England)

Regional Outreach Coordinator (Northeast England)

Regional Outreach Coordinator (Southeast England)

Regional Outreach Coordinator (West Midlands)

Regional Outreach Coordinator (East Midlands)

Regional Outreach Coordinator (East of England)

Regional Outreach Coordinator (Southwest England)

Outreach Coordinator (Wales)

Outreach Delivery Partner (Scotland):  The Hong Kong Scots CIC/Scottish Hongkongers

Outreach Coordinator (Northern Ireland)

* In HKB’s Outreach Team, Daniel KWOK, Wilber LEE, Carmen LAU, Man Chun YAU, Rick HUI, and Nick LAM are former District Councillors of Hong Kong.

* Lai Ming HUI is a former director of the Hong Kong Social Workers’ General Union. (HKSWGU)

For complaints, please email the details and the evidence to

  • We aim to provide a high quality service in all areas, but we recognise that sometimes we may not fully meet expectations.
  • We take and process your complaint seriously according to our ‘no bully and harassment policy’ and ‘complaint processing protocol’.
  • The complaint claimers are strongly advised to firstly contact us for thorough and rigorous investigations.
  • We treat all comments and complaints as an opportunity to improve HKB to acknowledge any mistakes we make, sincerely apologise for them and seek to prevent them from happening again in the future.